Check-in process
You check in yourself, directly with the transport provider, usually from around 24 hours before departure. Here’s what you need.
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What do I need to do?
You check in yourself, directly with the transport provider. We don’t check you in on your behalf, so please remember to do it before you travel.
Providers usually ask for your travel document details before they will let you check in — typically your passport or national ID number and its expiration date. If you haven’t provided these yet, please go to the manage booking page and follow the instructions.
When can I check in?
Most transportation providers open their online check-in approximately 24 hours before departure, though the exact window varies by carrier. Check the provider’s own website or app, and check in as soon as it opens.
To check in you will typically need your PNR number along with your last name or email. You can find your PNR on the manage booking page. Your boarding pass comes from the transport provider, not from us.
What if I can’t check in online?
If online check-in isn’t possible, you can check in at the airport desk instead. Please note that some transport carriers charge an additional fee for this.
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